How To Reset The Password In Zoho

Resetting a password in Zoho is a straightforward process designed to ensure the security of your account while providing a seamless experience for users. Here’s a detailed guide on how to reset your password in Zoho:

 

1. Access Zoho’s Password Reset Page: Begin by navigating to accounts.zoho.com, the official Zoho account management portal.

 

2. Click “Forget Password?“: On the login page, you’ll find an option labeled “Forget Password?” Click on this link to initiate the password reset process.

 

3. Provide Identification Information: Once you’ve clicked on the “Forget Password?” link, you’ll be directed to the password reset page. Here, you’ll typically be prompted to provide information to confirm your identity. This may include your email address, mobile number, or username associated with your Zoho account. Enter the required information and click “Next” to proceed.

 

4. Complete Captcha Verification: To ensure security, Zoho may employ captcha verification to confirm that you’re not a robot. Enter the characters displayed in the captcha image and click “Next” to continue.

 

5. Verify Your Identity: Zoho utilizes various methods to verify your identity and ensure the security of your account. This may involve sending a verification code to your registered email address or mobile number, answering security questions, or using other authentication methods. Follow the instructions provided to complete the verification process.

 

6. Enter the Verification Code: If Zoho sends a verification code to your email address or mobile number, enter the code you receive in the designated field on the password reset page. Once entered, click “VERIFY” to proceed.

 

7. Multi-Factor Authentication (MFA) Verification: If you’ve configured multiple MFA modes for your Zoho account, you may be prompted to verify your identity using one of these methods. Follow the prompts to complete the MFA verification process.

 

8. Set a New Password: After successfully verifying your identity, you’ll be prompted to set a new password for your Zoho account. Enter your desired password in the provided fields, ensuring it meets Zoho’s password requirements for security purposes.

 

9. Confirm Password Change: Once you’ve entered your new password, click on the “CHANGE PASSWORD” button to confirm the password change.

 

10. Confirmation Message: Upon successfully changing your password, you may receive a confirmation message indicating that the password reset was completed successfully.

 

11. Log In with New Password: Finally, use your newly reset password to log in to your Zoho account securely. Enter your email address or username and the new password you’ve just set to access your Zoho account and its associated services.

 

By following these steps, you can easily reset your password in Zoho and regain access to your account, ensuring the security of your personal and professional information.