THM Hydraulics - Case Study
Background of client business
THM Hydraulics is a leading manufacturer and supplier of hydraulic systems and components for various industries. They offer a wide range of products, such as pumps, valves, cylinders, motors, hoses, fittings, and accessories, that meet the highest standards of quality and performance. THM Hydraulics also provides customized solutions for specific applications and challenges, such as high-pressure, high temperature, or corrosive environments. The company has a global presence, with manufacturing facilities in Europe, Asia, and North America, and a network of distributors and service partners around the world. THM Hydraulics Company is committed to innovation, customer satisfaction, and environmental sustainability.
Industry
Manufacturers
Application
Zoho CRM, Zoho Inventory, Zoho One
Build Your Idea
Zoho Application Usage Overview:
THM Hydraulics is a company that provides hydraulic solutions for various industries.
They want to use Zoho CRM and Zoho Inventory to manage their leads, customers,
products and sales in a more efficient and organized way. They also want to integrate
bar-code scanner to track their inventory and manage the leads coming via their
website.
Zoho CRM is a cloud-based software that helps businesses to manage their customer
relationships, sales pipeline, marketing campaigns and more. Zoho Inventory is a cloudbased software that helps businesses to manage their stock levels, orders, shipments
and warehouses. By using these two software, THM Hydraulics can:
By using Zoho CRM and Zoho Inventory, THM Hydraulics can improve their customer
satisfaction, sales efficiency and inventory management. They can also save time and
money by automating their business processes and reducing errors.
Problem Statement and Key Challenges:
The problem statement for this project is to design and implement a system that can
efficiently manage the client’s customers and inventory using Zoho. The system should
be able to integrate with the client’s website and capture leads from potential customers,
as well as use a bar-code scanner to track and update the details of the items in the
inventory. The benefit of using a bar-code scanner is that it can reduce human errors,
save time, and improve accuracy in inventory management. The key challenges for this
project are:
Evaluation of the problem:
The client needed a solution to streamline their lead management process and improve
their communication with their customers. They wanted to integrate their website with a
CRM system that could capture and track the leads from various sources. They also
wanted to automate their inventory management and email marketing activities. We
provided them with a comprehensive service that included setting up their CRM and
inventory applications, configuring their email accounts and domain verification, and
integrating their Google workspace with their website.
Proposed Solution:
Some of the key aspects of our Proposed Solution are:
Result:
One of the benefits of using Zoho CRM and Inventory for THM Hydraulics is that they
can streamline their data management and customer relations. Before, they had to rely
on Excel and Google sheets to store and access their data, which was inefficient and
prone to errors. Now, they can import all their data into Zoho and use its features to
organize, analyze and update their information. They can also use Zoho to
communicate with their customers, track their interactions and follow up on their needs.
Zoho Inventory helps them to keep track of their stock levels, orders and shipments,
and integrate with other platforms such as e-commerce and accounting. By using Zoho
CRM and Inventory, THM Hydraulics has improved their productivity, accuracy and
customer satisfaction.
